🛡️ Privacy Policy — Rise & Nurture Coaching

1. Introduction

This Privacy Policy outlines how Rise & Nurture Coaching (“we”, “our”, “us”) collects, uses, and protects your personal data in compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act) and the DPDP Rules, 2025. By using our website or services, you consent to the practices described here.

2. Applicability

This policy applies to all digital personal data collected online or offline and later digitized, from individuals (“Data Principals”) within India or outside India when services are offered to persons in India.

3. Data We Collect

We may collect:

• Personal identifiers: name, email, phone number, and demographic details shared through forms or consultations.
• Sensitive personal data: information shared during coaching sessions (only with explicit consent).
• Technical data: IP address, browser type, device information, and cookies.
• Payment data: processed securely via third-party gateways; we do not store card details.

4. Purpose of Processing

We process data only for lawful purposes, including:

• Delivering coaching sessions and personalized guidance.
• Managing appointments, payments, and communication.
• Sending newsletters or updates (with consent).
• Improving website performance and user experience.

5. Lawful Basis and Consent

Under the DPDP Act, we process personal data only with your consent or for legitimate purposes permitted by law. You may withdraw consent anytime by contacting us.

6. Data Storage and Security

We store data on secure servers located in India and use encryption, access controls, and regular audits to prevent unauthorized access or disclosure.

7. Data Sharing

We may share data with:

• Authorized service providers (payment processors, email platforms) bound by confidentiality agreements.
• Regulatory authorities, if required by law.
  We do not sell or trade personal data.

8. Your Rights Under the DPDP Act

You have the right to:

• Access your personal data.
• Correct or delete inaccurate data.
• Withdraw consent for processing.
• File a grievance with the Data Protection Board of India if your rights are violated.

9. Cookies and Analytics

We use cookies for site functionality and analytics. You can manage cookie preferences in your browser settings.

10. Data Retention

Personal data is retained only as long as necessary for the stated purpose or as required by law.

11. Grievance Redressal

For privacy concerns or data-related requests, contact our Data Protection Officer (DPO):
📧 shalini@riseandnurture.com

12. Updates

We may revise this policy periodically to reflect changes in law or our practices. The latest version will always be available on our website.

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